Privacy Policy - DeepXL.ai

1. Introduction

DeepXL Corp ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our deepfake detection API and related services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use the Service, and information from third-party sources.

2.1 Information You Provide to Us

Account information: When you register for an account, we collect your name, email address, and password.
Billing information: If you purchase a paid plan, we collect payment information, which may include credit card details, banking information, or other financial information.
User Content: We collect the content you submit to the Service for analysis, including videos and images.
Communication information: When you contact us, we may collect information such as your name, email address, phone number, the contents of the message and any other information you choose to provide.

2.2 Information We Collect Automatically

Usage Information: We collect information about your usage of the Service, including API requests, features used, and performance data.
Device Information: We collect information about the device you use to access the Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Log Information: We collect log information when you use the Service, including access times, pages viewed, IP address, and the page you visited before navigating to our Service.

2.3 Information We Collect from Third Parties

We may collect information about you from third parties, such as marketing partners or public databases, to supplement the information we collect directly from you.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving the Service
Processing transactions and sending related information, including confirmations and invoices
Sending technical notices, updates, security alerts, and support and administrative messages
Responding to your comments, questions, and requests
Improving and developing new products, services, and features
Monitoring and analyzing trends, usage, and activities in connection with the Service
Detecting, investigating, and preventing fraud and other illegal activities
Personalizing and improving the Service and providing content or features that match user profiles or interests
Aggregating and de-identifying data for analytics and reporting

3.1 Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds:

Consent: We process certain data based on your explicit consent, such as for marketing communications.
Contract: We process data necessary to fulfill our contractual obligations to you, such as providing our Service.
Legitimate Interests: We process data for our legitimate interests, such as improving our Service and preventing fraud, as long as these interests are not overridden by your rights and interests.
Legal Obligation: We may process your data to comply with applicable laws and regulations.

4. How We Share Your Information

We may share your information in the following situations:

With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of DeepXL or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
Between and among DeepXL and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
With your consent or at your direction

5. Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

6. Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption: We use industry-standard encryption protocols (e.g., TLS) for data in transit and at rest.
Access Controls: We implement strict access controls and authentication procedures for our employees and contractors.
Regular Security Audits: We conduct regular security audits and vulnerability assessments of our systems.
Employee Training: Our staff undergoes regular privacy and security training.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You may request access to your personal data.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information.
Data Portability: You may request a copy of the information you have provided to us in a structured, commonly used, and machine-readable format.
Objection: You may object to our reliance on our legitimate interests as the basis of our processing of your personal information.
Restriction: You may request that we restrict the processing of your information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7.1 Data Subject Requests

To exercise your rights regarding your personal information, please submit a request through our email us at privacy@deepxl.ai. We will respond to your request within 30 days. We may need to verify your identity before processing your request.

7.2 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect about you and how we use and share it
The right to delete certain personal information we have collected
The right to correct inaccurate personal information
The right to opt-out of the sale of your personal information (note: DeepXL does not sell personal information as defined by the CCPA/CPRA)
The right to limit the use and disclosure of sensitive personal information

To exercise these rights, please use our data subject request process outlined in section 7.1.

7.3 Do Not Track Signals

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our Service does not currently respond to "Do Not Track" signals. However, you can usually choose to turn off online tracking through your browser settings.

8. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

9. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this website prior to the change becoming effective.

11. Cookie Policy

Our use of cookies and similar technologies is covered in our separate Cookie Policy.

12. Third-Party Links

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and the relevant supervisory authorities (where required) without undue delay. Our notification will include:

The nature of the personal data breach
Likely consequences of the breach
Measures taken or proposed to address the breach
Contact information for our Data Protection Officer or other point of contact

We maintain a data breach response plan and regularly train our staff on breach detection and reporting procedures.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

DeepXL Corp Attn: Data Protection Officer 166 Geary St 1500 Suite #470 San Francisco, California 94108 United States Phone: +1 6506956860 Email: privacy@deepxl.ai

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.