Privacy Policy
How DeepXL protects and handles your data in compliance with global privacy laws
DeepXL — Website Privacy Policy
Last Updated and Effective By: September 22, 2025
Welcome to the DeepXL website (the "Site"). This Website Privacy Policy (the "Privacy Policy") explains how DeepXL ("DeepXL," "we," "our," or "us") collects, uses, and discloses information when you use the Site. This Privacy Policy governs the website only and information you submit through the Site's contact form. It does not govern any products, services, trials, or deliverables DeepXL may offer under separate terms. By accessing or using the Site, or by submitting information through the contact form, you agree to this Privacy Policy. If you do not agree, do not use the Site.
1. What this Privacy Policy covers
- This Privacy Policy covers your use of deepxl.ai and any pages where this Privacy Policy appears or is linked (together, the "Site").
- It also covers information you submit through the Site's contact form ("Submissions").
- Excluded: Any DeepXL services, trials, or deliverables are governed by separate agreements or service terms, not by this Privacy Policy.
2. Information you send us (including the contact form)
Categories collected
If you submit a contact form or otherwise send us materials:
a) Identifiers and contact details (e.g., name, email address, company, role).
b) Message content (your questions, feedback, files, or other materials you choose to send).
c) Preferences (e.g., whether you'd like a reply).
Contact form submissions
If you submit Submissions:
a) Governance. Your Submissions are governed by this Privacy Policy together with our Website Terms & Conditions (the "Terms").
b) Your responsibilities. You represent that your Submissions are accurate, lawful, and that you have the right to share them with us.
c) License to use your Submissions. As set out in the Terms, you grant DeepXL a non‑exclusive, worldwide, royalty‑free license to use, reproduce, store, display, and create derivative works from your Submissions.
d) No sensitive data. Do not send passwords, payment card numbers, government IDs, health information, or other sensitive/regulated data through the Site.
e) No confidentiality (with personal‑info protections). Except as stated in this Privacy Policy, Submissions are not confidential. We treat any personal information within Submissions in accordance with this Privacy Policy.
3. Eligibility
- You must be at least 18 years old (or the age of digital consent in your location, if higher) to use the Site.
- If the Site offers logins or gated areas, you are responsible for keeping your credentials confidential and for all activity under your account. Notify us promptly of any unauthorized use.
4. Information we collect automatically
- Log and device data: IP address, browser type, device identifiers, operating system, referring/exit pages, date/time stamps, and approximate location inferred from IP.
- Usage data: pages viewed, links clicked, time on page, and similar interaction data.
- Cookies and similar technologies: small files and scripts that help operate, secure, and analyze the Site. See Section 6.
5. How we use information
- Operate and maintain the Site, including troubleshooting, analytics, and security/abuse prevention.
- Respond to and manage your Submissions, including customer service, record‑keeping, and quality assurance.
- Improve the Site, including developing new pages, features, and content.
- Communicate with you, including replying to your message and, where permitted, sending administrative notices related to the Site.
- Comply with law and enforce our Terms; protect rights, safety, and property; and prevent fraud or misuse.
- Create derivative works from Submissions, consistent with the license in the Terms (e.g., turning recurring questions into internal FAQs or improving web content). We do not publicly disclose your personal contact details in doing so except as described in this Privacy Policy.
- Legal bases (EEA/UK visitors, where applicable): legitimate interests (Site operation, security, responding to messages, and improvement), compliance with legal obligations, and consent where required (e.g., certain cookies or optional communications).
6. Cookies and similar technologies
Types we may use:
- Essential cookies — necessary for Site operation and security.
- Analytics cookies — help us understand how visitors use the Site so we can improve it.
Your choices:
You can control cookies through your browser or device settings (e.g., block or delete). Where available, you may use our on‑site controls to accept, reject, or manage categories. Where required by law, we will seek consent before setting non‑essential cookies. If you disable certain cookies, parts of the Site may not function properly.
Signals:
Where legally required and technically feasible, we endeavor to honor browser‑level opt‑out signals (e.g., Global Privacy Control).
7. How we share information
- Service providers: with vendors that host the Site, deliver email, provide security, analytics, and support. They are bound by contractual obligations to use information only to provide services to us.
- Affiliates: with our affiliates (entities under common control) for the purposes described in this Privacy Policy.
- Legal and safety: to comply with law or lawful requests; to enforce our Terms; to protect rights, safety, and property; or to detect or address fraud, security, or technical issues.
- Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets. Your information may be transferred as part of the transaction, subject to continued protection consistent with this Privacy Policy.
- With your direction or consent: when you ask us to share or otherwise consent to sharing.
- What we don't do: we do not sell your personal information, and we do not share it with third parties for their own independent marketing or for cross‑context behavioral advertising. If this changes, we will update this Privacy Policy and provide any required notices or choices.
8. Data retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy and to comply with legal, accounting, or reporting obligations. Typical periods:
- Contact form Submissions: up to 24 months after our last interaction, unless a longer period is required by law or necessary to establish, exercise, or defend legal rights.
- Site logs and security records: generally 12–24 months.
- Aggregated/de‑identified data: retained without a specific time limit.
You have the right to ask Us to delete or remove Personal Data when there is no proper reason for Us to continue processing it. Deletion requests should be sent via email to legal@deepxl.ai or via mail to the address specified under section 15 below.
9. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive or confidential information via the contact form.
10. International use; data transfers
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We are based in the United States. If you access the Site or submit information from outside the U.S., your information may be transferred to, stored in, or processed in the U.S. and other jurisdictions that may not offer the same level of data protection as your home country.
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Where required (e.g., for EEA/UK personal data), we rely on appropriate safeguards for transfers, such as standard contractual clauses, and will take steps to protect your information consistent with this Privacy Policy.
11. Your choices & rights
- Email and communications: if you contact us via the form, we may reply. You can ask us at any time to stop non‑administrative communications by replying to our message or emailing legal@deepxl.ai.
- Cookies/analytics: manage through browser/device settings and any on‑site controls (see Section 6).
- Regional rights (where applicable): depending on your location (e.g., EEA/UK and certain U.S. states), you may have rights to access, correct, delete, restrict or object to processing, port data, or withdraw consent. You may also have the right to appeal a decision or lodge a complaint with a supervisory authority.
- How to exercise rights: email legal@deepxl.ai with "Privacy Request" in the subject and describe your request. We may require information to verify your identity and will respond as required by law. We will not discriminate against you for exercising your privacy rights.
12. Third‑party links, content, and tools
The Site may link to or integrate third‑party websites, content, or tools. DeepXL does not control and is not responsible for third‑party practices, and your use of them is at your own risk and may be subject to additional terms and policies of those third parties.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the latest revision. Your continued use of the Site after a change means you accept the updated Privacy Policy. If you do not agree, you must stop using the Site.
14. Governing law; venue
This Privacy Policy is governed by the laws of the State of Delaware, without regard to conflict‑of‑laws rules. You and DeepXL agree to the exclusive jurisdiction and venue of the state and federal courts located in Wilmington, Delaware for any dispute arising out of or relating to this Privacy Policy or the Site.
15. Contact us
DeepXL Corp
Address: 1007 Orange St, Wilmington, DE 19801
Email: legal@deepxl.ai
Website: https://deepxl.ai
This Privacy Policy is limited to the public website and contact‑form Submissions and is incorporated by reference into the Website Terms & Conditions. It does not modify any rights or obligations that apply to DeepXL products or services offered under separate agreements.
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